Acceptable Use Policy

This Acceptable Use Policy ("AUP") sets forth the rules and guidelines for using LEVR's virtual assistant platform and services (the "Service"). By using our Service, you agree to comply with this policy. Violations of this policy may result in suspension or termination of your account.

1. General Principles

Our Service is designed to provide professional virtual assistant services for legitimate business purposes. You agree to use the Service only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use of the Service.

2. Prohibited Activities

2.1 Illegal Activities

You may not use the Service to:

• Violate any applicable local, state, national, or international law or regulation
• Engage in any fraudulent, deceptive, or illegal business practices
• Facilitate or participate in money laundering or financial crimes
• Violate any export control laws or regulations
• Infringe upon intellectual property rights of others
• Violate privacy rights or data protection laws

2.2 Harmful Content

You may not use the Service to create, transmit, or store:

• Content that is defamatory, libelous, or slanderous
• Content that promotes violence, hatred, or discrimination
• Content that is obscene, pornographic, or sexually explicit
• Content that harasses, threatens, or intimidates others
• Content that violates the rights of others, including privacy rights
• Malicious code, viruses, or other harmful software

2.3 Security Violations

You may not:

• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers connected to the Service
• Use automated systems (bots, scrapers) to access the Service without permission
• Attempt to breach security measures or authentication systems
• Distribute malware, viruses, or other harmful code
• Engage in denial-of-service attacks or similar activities
• Reverse engineer, decompile, or disassemble any part of the Service

2.4 Spam and Unsolicited Communications

You may not use the Service to:

• Send unsolicited commercial emails (spam)
• Send messages to users who have not consented to receive them
• Use the Service to harvest email addresses or contact information
• Engage in phishing or other deceptive communication practices
• Distribute chain letters or pyramid schemes

2.5 Impersonation and Misrepresentation

You may not:

• Impersonate any person or entity, including LEVR employees or representatives
• Misrepresent your identity, affiliation, or qualifications
• Create fake accounts or use false information
• Use another person's account without authorization
• Falsify or manipulate information provided to us

2.6 Service Abuse

You may not:

• Use the Service in a manner that exceeds reasonable usage limits
• Attempt to circumvent service limitations or restrictions
• Share account credentials with unauthorized users
• Create multiple accounts to avoid restrictions or fees
• Use the Service to compete with LEVR or solicit our clients or employees
• Resell or redistribute the Service without authorization

3. Content Restrictions

3.1 Intellectual Property

You may not use the Service to:

• Infringe upon copyrights, trademarks, patents, or other intellectual property rights
• Reproduce copyrighted material without authorization
• Create derivative works based on copyrighted material without permission
• Use trademarks or logos without proper authorization

3.2 Confidential Information

You may not use the Service to:

• Disclose confidential information of others without authorization
• Violate non-disclosure agreements or confidentiality obligations
• Share proprietary or trade secret information inappropriately

3.3 Personal Information

You may not use the Service to:

• Collect personal information without proper consent
• Violate privacy laws or regulations
• Share personal information of others without authorization
• Use personal information for unauthorized purposes

4. Virtual Assistant Services

4.1 Task Requirements

When requesting virtual assistant services, you agree not to request:

• Tasks that violate this Acceptable Use Policy
• Tasks that require illegal activities
• Tasks that infringe upon the rights of others
• Tasks that involve harmful or dangerous content
• Tasks that violate professional ethics or standards

4.2 Professional Standards

You agree to:

• Provide clear, accurate, and complete instructions for tasks
• Respond promptly to communications from virtual assistants
• Treat virtual assistants with respect and professionalism
• Not request tasks that violate professional standards or ethics
• Comply with all applicable employment and labor laws

5. System and Network Usage

5.1 Resource Usage

You may not:

• Use excessive system resources that interfere with other users
• Run automated scripts that place undue burden on our systems
• Attempt to overload or crash our systems
• Use the Service for cryptocurrency mining or similar resource-intensive activities

5.2 Network Security

You may not:

• Attempt to probe, scan, or test vulnerabilities of the Service
• Interfere with network security or monitoring systems
• Use the Service to launch attacks against other systems
• Engage in activities that compromise network security

6. Reporting Violations

If you become aware of any violation of this Acceptable Use Policy, please report it to us immediately. We take violations seriously and will investigate all reports.

To report violations, contact us at:

• Email: info@levr.co
• Phone: 813-790-5194
• Through your account dashboard

7. Enforcement

7.1 Violation Consequences

Violations of this Acceptable Use Policy may result in:

• Warning notifications
• Temporary suspension of your account
• Permanent termination of your account
• Legal action, if appropriate
• Reporting to law enforcement authorities

7.2 Investigation

We reserve the right to investigate any suspected violation of this policy. During an investigation, we may suspend your account, review your account activity, and take other appropriate measures.

7.3 No Refunds

If your account is terminated due to a violation of this policy, you are not entitled to a refund of any fees paid, and you may be responsible for any damages caused by your violation.

8. Content Monitoring

While we do not routinely monitor all content transmitted through the Service, we reserve the right to review, monitor, and remove any content that violates this policy. We may use automated systems to detect violations and protect the Service.

9. Third-Party Services

If you use third-party services in connection with our Service, you are responsible for ensuring that your use of those services complies with their terms of service and applicable laws. Violations of third-party terms may also constitute violations of this policy.

10. Changes to This Policy

We may update this Acceptable Use Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending email notification for significant changes
• Displaying a notice in the Service

Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us